Hi Sheldon! Thank you for leaving a review for our PRO BAN-T Citric Acid Tannin Filter Cleaner. We're so glad to hear that you received your orders as promised and that our staff was helpful. We appreciate your support and hope to continue providing great service for all your water needs. Have a wonderful day!

Hi Steve,
Thank you for your 4 star review of our PRO BAN-T Citric Acid Tannin Filter Cleaner. We're sorry to hear that you had trouble with the taste after using it. It's important to follow the instructions carefully, but we understand that sometimes even that may not be enough. We appreciate your feedback and will take it into consideration for future improvements. We hope that using a smaller amount next time will give you better results. Thank you for choosing us and our product.