Hi Doug,

Thank you for your feedback, and please accept our sincere apologies for the mistake in sending you the incorrect bracket.

After reviewing the situation, we confirmed that the wrong item was sent and took immediate steps to ship the correct bracket as soon as it was back in stock. We understand the delay was longer than expected, and we truly regret the inconvenience this may have caused.

We appreciate your patience and understanding, and we're committed to improving our processes to ensure this doesn’t happen again.

Please don’t hesitate to reach out if there’s anything further we can assist you with.