I recently purchased the HUM 50k water softener. I had a little trouble with shipping but the waterEstore addressed the issue with in 24 hours. They have been very responsive with any questions I had about thev installation. Lots of videos to review for installation help.
Just completed my annual Viqua filter/UV lamp installation. The ballast wasn't kicking in and Hayley suggested to reinstall my old UV lamp. This enabled us to determine that it was the new lamp that was defective.
Turns out we hadn't discarted an old UV lamp and I had mistakenly used it.
All is well.
Thank you Hayley
I sent Gary and crew a picture of my UV system and they promptly replied with the system I needed. I ordered it and it was sent. Everything arrived and worked as promised. Super easy and efficient!
I was so impressed by the quickness and support I got from this company and the their staff. I sent in my first sample and my numbers weren’t right and she asked a couple questions to figure my situation out and she figured out that I did the sample at the wrong place. I sent a second sample and she advised me with what I needed and all done very quickly. Thank you and I’ll be using your company for all my water needs.
Thanks to Ana and the Midland Water e Store ! Successfully installed the UV Filter system and is working like ‘magic’ !!!
My order arrived the next day and I live remotely. Very happy with the online selection and the speedy service. I use them almost exclusively for my water system needs.
Had me worried initially because of large amount of white debris.Jets didn’t work for a couple of days.Seems to be going well now
After watching you tube videos from this company, I purchased the exact parts needed to rebuild my iron slayer. Some of the old parts were difficult to remove indicating this job should have been done sooner. Thanks very much