Free Water Test Evaluation
Free Water Test Evaluation
Want to make sense of your water test results?
Since 2003, in our retail store, Water Store, when a family has concerns about their water and contact us, we visit them and after listening to the family discuss their concerns about their water we test the water and determine the best application for treating the water. Most of the families we serve through Water eStore are located hundreds or even thousands of miles away and occasionally they're unsure what will remedy their water concern and need help.
We often recommend families go to our Youtube channel for help at GarytheWaterGuy.com and after watching some of our videos they're ready to order or contact us for more information. We also offer FREE Analysis of your water test results and make a recommendation based on your concerns and the chemical analysis of your water.
Just email your water test to info@waterestore.com . The water test will show us basics like how much mineral content there is in your water from iron, manganese and others, how hard the water is and often more information about hydrogen sulphide content, Total Dissolved Solids, and ideally a bacteria test if we're dealing with surface water (from well or lake water). If the water is discoloured I also recommend testing the water for tannins. For more in depth information about interpreting your water test results check out this document Drinking Water Quality: Testing and Interpreting Your Results
If you don't have access to a lab to test the water, you can capture about 500 ml in any suitable, clean container and mail it to us at this address: The Water Store 1004 King Street Midland, Ontario L4R 0B8. Once we receive it we'll test the water for your family FREE. Just make sure whether you're emailing us your water test or mailing your water sample that you provide your return email address, the concerns you have about your water and how many people are using the water, or live in your home.
Also, please complete and submit the Water Information Form Below:
If you're considering a Whole House or Commercial Reverse Osmosis System we would need addtional information and you would use this form:
Reverse Osmosis Feed Water Quality Information Needed
Once we've interpreted the water test results we'll make our recommendations for your family and email them to you for your consideration.
Privacy Policy
Last Updated: March 8 2026
Water eStore (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
We may also collect information about:
- Pages you view
- Products you view
- Websites or search terms that referred you to our site
- How you interact with the website
We refer to this automatically collected information as Device Information.
Information You Provide
When you interact with our website, we may collect information that you provide directly to us, including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Water test results
- Consultation form responses
- Customer support inquiries
We refer to this as Order Information or Customer Information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer service
- Communicate with you about orders or inquiries
- Provide water system recommendations based on information you provide
- Improve our products and services
- Screen orders for potential fraud or risk
- Send marketing communications when you have opted in
We may also use your information to analyze trends and improve the performance and functionality of our website.
3. Marketing Communications
If you choose to subscribe to our email or SMS communications, we may send you messages about:
- New products
- Promotions
- Educational content
- Water treatment solutions
- Updates related to your purchase
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
4. Sharing Your Information
We share your personal information with trusted third-party services that help us operate our business.
These may include services for:
- Website hosting and e-commerce (e.g., Shopify)
- Payment processing
- Shipping and fulfillment
- Email and SMS marketing platforms
- Analytics and website performance tools
- Customer support systems
- Water testing laboratories
These third parties only receive the information necessary to perform their services and are required to protect your data.
We may also share information if required to comply with applicable laws or legal requests.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance.
Cookies help us:
- Remember your preferences
- Understand how visitors use our site
- Provide relevant advertisements
- Improve website functionality
You can control cookie preferences through your browser settings.
6. Analytics and Advertising
We may use analytics and advertising tools to understand how visitors interact with our website.
These tools may collect information such as:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on pages
This data helps us improve our website and marketing efforts.
You may opt out of certain advertising tracking through your browser settings or third-party tools.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide services
- Fulfill orders
- Maintain business records
- Comply with legal obligations
If you request deletion of your personal data, we will remove it unless we are required to retain it for legal or operational purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain marketing communications
To exercise these rights, please contact us using the contact information below.
9. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated policy will be posted on this page with the revised date.
12. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Water eStore
info@waterestore.com