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Unboxing the Viqua Pro Series UV Disinfection System

Unboxing the Viqua Pro Series UV Disinfection System

If you're on well or lake water, you need a monitored premium Ultraviolet (UV) Disinfection System for your home or small commercial project to make sure your water is bacteria-free at all times.

A dependable UV disinfection system that is designed to keep your family and property safe and sound, the Viqua Pro Series could be an excellent option for you! This professional-grade solution offers complete disinfection power in one simple package, taking all of the guesswork out of installing an efficient device at home or on the job.

Whether you're a DIY homeowner or plumber looking for more information, in this post we'll walk through everything you need to know about this innovative system—from unboxing it to understanding how it works—so that you can make an informed decision when choosing what's best for your water needs.

Ready to explore your water disinfection alternatives? Let's see what's inside!


Viqua Pro 30 UV system


The Viqua Pro series UV is a great option, designed with professional-grade quality and NSF Class A certification. Featuring various flow rate systems like the 10gpm Pro 10 model, these options provide customized solutions for regulated sites looking for an alternative to chlorine irrigation.  

Unsure which one you need? Each model has its flow rate right in their name! Choose from the Viqua Pro 10, 20, 30 or 50 UV disinfection system for 10gpm, 20gpm, 30gpm or 50gpm flow rates.





STARTER TIP: If you’re not sure how UV systems work, I have a great YouTube video here that explains the whole process. Check it out here! 



Compared to simpler models, with the Viqua PRO Series UV, you get access to cutting-edge technology! Enjoy its innovative Lightwise Technology that automatically dims your light when there's no water flow - a convenient way of optimizing performance without sacrificing convenience.

Although the lamp may seem expensive upfront, it lasts 2 years or 18,000 hours until you will need a replacement! To maintain its longevity, you’ll be cleaning this at least once per year or more often if you see the dose steadily decreasing. 

>> Check out this video to learn how to maintain it.



Before installing a water treatment system, be sure to test your water quality first to ensure it is colourless and compatible with UV disinfection. If dealing with groundwater or surface water, make sure you've got a system to deal with cysts in the water as well.

Pretreatment detailed including Cyst and 5-micron Pre Filter.

Iron < 0.3 ppm (0.3 mg/L) 
Hardness* < 7 gpg (120 mg/L) 
Turbidity < 1 NTU Manganese < 0.05 ppm (0.05 mg/L) 
Tannins < 0.1 ppm (0.1 mg/L) 
UV Transmittance > 75% 

Wondering if your water is compatible or needs further pretreatment? We can help! Water eStore offers personalized recommendations based on your water test results to help ensure your water is compatible with a UV system and/or determine if any additional pretreatment is required before UV installation. Simply fill out this info sheet and email it back to Water eStore today so one of our water treatment specialists can assess and guide you on next steps!



  • viqua cool touch fan
    The PRO10 inactivates E.Coli and Fecal Coliform, Cryptosporidium, Giardia, and Rotavirus. 
  • The PRO 10 offers outstanding UV performance for commercial applications and is rated for flow rates up to 10 gpm (38 lpm) at 40 mJ/cm². 
  • LightWise Lamp Dimming Technology: Dims the lamp under no-flow conditions. Minimum flow detection is 2 gpm.
  • Built-in Diagnostic system display to troubleshoot and virtual assistant to help troubleshoot.
  • High-performance amalgam UV lamp, reduces maintenance requirements by lasting up to 2 years replacement.  Strangely enough, although the lamp will last 2 years, the warranty is only for one year.
  • Small size due to Amalgam UV lamp that provides 4 x the output. About 20% smaller than competitors!
  • Lamp replacement warning timer and audible lamp change reminder.
  • Flow meter providing real-time UV dose based on flow and lamp output.  Built-in flow restrictor.
  • Cool-touch fan to reduce chamber temperature.
  • Connection size 1” ¼” male to 1” female for greater flexibility during installation.
  • 120W power consumption.
  • Troubleshooting information is supplied by the LED indicator lights and Viqua's Troubleshooting Assistant.
  • Solenoid (if installed) – damaged or inactive due to failure of another component.
  • Controller - connector not installed properly, inactive due to lamp or sensor failure.
  • Fan - dirty or malfunctioned, needs recalibration or is disconnected.
  • Lamp - Lamp nearing end of life and requires replacement.  Lamp inactive due to controller or sensor failure.
  • UV sensor -  below minimum UV dose, unplugged, needs service.
  • Flow Meter – flow meter sensor failure.
  • Plug and play electrical connections – no junction box required when connecting to solenoid.



lightwise dimming technology

This innovative Lightwise Technology reduces lamp power to just 50% during periods of no water flow, which reduces the power used and lowers the temperature of the water in the UV. This not only reduces energy consumption and saves you money, but also reduces the temperature inside the UV resulting in lower maintenance due to less sleeve fouling.  As well, this eliminates the need for complicated mechanical sleeve cleaning systems and lower-temperature water eliminates the need for periodic hot water purging

Since typically there is no flow for as much as 60% of the day, energy savings of 30% are typical and the rate of sleeve fouling is reduced by 60%. 




  • Viqua COMMcenter
    COMMcenter – This is a great option when you require a visual display of dose/data logging or dry contacts. Also supplies significantly more information about the system when used in multiple UV system applications. As an added bonus, COMMcenter shows the actual countdown days remaining! >> SHOP HERE
    • Solenoid - although optional, typically a requirement for a regulated site. >> SHOP HERE
    • Extra Sensor - should be kept on hand at all times.
    • Quartz Sleeve – may need replacement due to fowling or damage during annual cleaning.
    • Cysts and lead filter – to provide protection against both.
    • Surge Suppressor – although the system has built-in replaceable fuses, a surge suppressor is still recommended to protect all of the electronics and the lamp from power surges. 

If this system is used for the treatment of untreated surface waters or groundwater under the direct influence of surface water, a device found to be in conformance with cyst reduction under the appropriate NSF/ANSI Standard shall be installed upstream of the system.



  • 10 years on UV Chamber
  • 5 years on Electrical and hardware components
  • One year on lamps, sleeves and sensors.


Final thoughts? I like it. If you're looking for a full-featured, monitored UV disinfection system that requires minimal maintenance and easy DIY service, this is the one!