Product Number SMF Combo 10" SC
When you’re investing in water treatment for your family there are so many products out there, where do you start? Who do you believe? How can you be sure you get what you need? Surely there must be a shortcut to get to what you need! There is and it's HUM Water Filtration! Think of HUM like the story of Goldilocks and the three bears. HUM Water Filtration products offer that “just right” mix of great quality, ease of installation & use, product support and service. Make no mistake about it, these are definitely not the most expensive water filtration products, they offer no bells, no whistles just great performance day after day, year after year. HUM water filtration products will give your family the biggest and best “bang for the buck”.
HUM is our own private-label brand. Although we’ve access to over 20,000 water filtration products there are only a select group that are good enough to be chosen by me, Gary the Water Guy to join our HUM brand because these products give great performance, last a long time and are available at a very reasonable cost to purchase and operate. Whenever our customers identify the need for water filtration, we look for the best solution and product to fill that need. Because we’ve had a retail water filtration store since 2003, we’re in consumers’ homes every day testing water, installing and servicing their water filtration needs so we soon know what works and what doesn’t, which brands provide the quality products and customer support our customers love and which ones don’t. We vet our suppliers and personally test all HUM Water Filtration products, installing them in our homes and monitoring their performance daily. The manufacturer must have a proven track record of not only building a high-performance product but also providing amazing after-sales support and service. HUM Water Filtration products are easy to install & service, in most cases use widely available non-proprietary consumables and when possible, are Made in North America.
We offer YouTube videos that support HUMWater Filtration products explaining how they work, how to install and service. We do offer other high end and perceived higher quality water filtration brands that come with a high price tag, but are not good enough to become HUM Water Filtration products because often they are difficult to use, extremely expensive to purchase & operate. We find those flashy “bells and whistles” that come with the premium brands always break down first. And the cheap stuff, well some families look for the lowest price point but then find those products are very difficult to use, often break down and after a year or two those proprietary replacement filters or UV lamps are nowhere to be found. HUMWater Filtration products are “just right” and are what I’ve installed in my home. We offer a 100% money back guarantee if you’re not satisfied with your investment in HUM water filtration products for your family.
We offer FREE Shipping anywhere in Canada. Once your order is placed, we process it the next business day and ship via ground transportation. In very remote locations, whenever the shipping costs become prohibitive we reserve the right to either cancel the order or ask that you contribute to the shipping costs, it's up to you. Your items may take anywhere from a few days up to a few weeks to arrive. If you have any special shipping requirements, like requiring a signature at time of delivery, please leave a message in the "Special instructions for seller" section while checking out. If you order multiple products they may not all arrive at the same time as we ship from multiple warehouses and each item will be shipped directly to you. If no one is home when your order is delivered it will be left for you but we cannot assume responsibility for your order once it has been dropped off. If you have any questions please contact us at info@TheWaterEstore.com
Thank you for your order, we appreciate your business!
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@WaterEstore.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@WaterEstore.com and send your item to: The Water Store 1004 King Street Midland Ontario CA L4R0B8.
Shipping
To return your product, you should mail your product to: The Water Store 1004 King Street Midland Ontario CA L4R0B8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
