Pentair Inc.’s products feature under-sink systems and whole-house water filtration including an extensive line of dualk gradient water filters for maximum filter life. These products offer solutions for various needs including sediment filters, carbon filters and Reverse Osmosis membranes. For example, residential needs are met by smart products capable of providing information during 24 hours for 7 days a week. Irrigation products include motors to variable frequency drives with dedicated technical support personnel. Solar products offer flexible solutions to complicated needs. Pentek filters and filter housings offer a support team to assist with specific needs, customer service, education and support.
Pentair have been in business since 1966, where they manufactured high-altitude balloons in St. Paul, Minnesota. They diversified into various industries over time and now focus on water treatment and sustainable applications. According to their website, they are one of the largest manufacturers in the world and are located in North America, Europe, Asia, Dubai, and Australia.
Pentair have also acquired excellent brands which include those being in business for up to 150 years. Those brands include Pentair-: Aurora; Autotrol; Berkeley; Codeline; Everpure; Fairbanks Nijhuis; Fleck; Goyen Mecair; Haffmans; Hypro; Hydromatic; Jung Pumpen; Myers; Pelican, Pentek; Shurflo; Siata; Sta-Rite; Südmo; Structural; Union Engineering; Wellmate; and X-Flow.
Water eStore carries Pentek/Pentair products for various applications. We vet our suppliers and personally test all Pentek/Pentair products, installing them in our homes (where applicable) and monitoring their performance daily. They have earned their reputation as innovative products with top notch customer service.
Pentek/Pentair products are easy to install and service. We offer YouTube videos that support Pentek/Pentair products explaining how they work, how to install and service. We also offer a 100% money back guarantee if you’re not satisfied with your investment in Pentek/Pentair products for your family.
We offer FREE Shipping anywhere in Canada. Once your order is placed, we process it the next business day and ship via ground transportation. In very remote locations, whenever the shipping costs become prohibitive we reserve the right to either cancel the order or ask that you contribute to the shipping costs, it's up to you. Your items may take anywhere from a few days up to a few weeks to arrive. If you have any special shipping requirements, like requiring a signature at time of delivery, please leave a message in the "Special instructions for seller" section while checking out. If you order multiple products they may not all arrive at the same time as we ship from multiple warehouses and each item will be shipped directly to you. If no one is home when your order is delivered it will be left for you but we cannot assume responsibility for your order once it has been dropped off. If you have any questions please contact us at info@TheWaterEstore.com
Thank you for your order, we appreciate your business!
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@WaterEstore.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@WaterEstore.com and send your item to: The Water Store 1004 King Street Midland Ontario CA L4R0B8.
Shipping
To return your product, you should mail your product to: The Water Store 1004 King Street Midland Ontario CA L4R0B8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
